Nerikomi Ceramic Cup

We offer standard shipping across Australia. Shipping usually takes 3-7 business, depending on your location. We send all orders the following day after the order is placed.

Once your order is dispatched, you will receive a tracking number via email. You can use this number to track your package on the carrier's website. If you haven't received a tracking number, please check your spam folder or contact us at [email protected].

Yes, we offer gift wrapping options at checkout. If you check this box we'll ensure your order arrives beautifully wrapped and ready to delight the recipient.

We want you to be completely satisfied with your purchase. Items can be returned within 14 days of delivery, provided they are unused, in their original packaging, and in resalable condition.

Only regular-priced items are eligible for refunds. Sale or discounted items are final sale and cannot be refunded for change of mind. Customers retain all of their exchange rights for damaged or faulty goods under Australian Consumer Law.

For a full list of FAQs, check out this!